Thank you for browsing through our website. Please carefully review our terms and conditions before placing your order. By making a purchase through our website, email, telephone or any other means, you are accepting our terms and conditions.
If you have any questions, please do not hesitate to get touch via our contact form.
Firstly, let’s clarify a few words in our terms & conditions:
Definitions
a) “JD”, “we”, “us” or “our” means Designer, Graphic Designer, Printer & Packers.
b) “you” and “your” means you the buyer/client which purchases the order and/or any person acting on behalf of and with the authority of the Buyer
c) “artwork” means the layout, graphics and monogram design in the digital proof and on printed products.
DESIGN PROCESS:
- We will send you a proof within 3 business days after receiving the required payment and your invitation/stationery wording. The wording must be submitted by email in a Word document.
- Your order includes multi revisions for corrections before final approval. At last step we send you the initial proof. Please revise your proof carefully before submitting a request to edit the design. These edits can be any of the following:
- a) Alterations in text styles (font, size and colour).
- b) Format and edit text.
- c) Reposition graphics.
- The Content of JD Printer & Pack is owned by JD Collections. Customer cannot modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the Content.
- Prices on our website or in your quote are subject to change without notice.
REFUND AND EXCHANGE:
- The 50% deposit is non-refundable unless you request a cancellation within 3 business days after the date of payment. Any defects or issues with the finished product must be reported within 5 days and returned to JD printer & pack before rectifying any problems. The final payment is non-refundable.
- Inspect your invitations and stationery once they are received. Report and return any faults within 5 days to rectify the issue. JD printer & pack will attend to these issues during this period only.
- No partial payments are provided should you choose to decrease your order during the sale.
All content including designs and images on this website are our intellectual property exclusively owned by us and you shall not copy, reproduce, reverse engineer, create derivative works from, or commercially exploit any of the content on our website except by our written consent.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be detrimental to our business interests in any manner at any time without any liability or obligations.