Frequently Asked
Questions
Find quick answers about our services, process, pricing, bookings, and support.
We design and produce luxury wedding stationery, celebration invites, corporate print, packaging, and digital experiences — from bespoke invitation suites and gifting to e-invites, wedding websites, and event technology.
Pricing depends on design complexity, materials, finishes, quantities, and timelines. After a consultation we share a transparent proposal tailored to your brief — no hidden fees.
We begin with a discovery call, move into concept and revisions, then proceed to sampling, production, and delivery. You have a dedicated consultant at every stage.
Use our contact form or request a consultation online. Share your event date, location, and vision — our team will confirm a call within one business day.
Yes. Contact us as early as possible. Rescheduling is subject to team availability; cancellation terms depend on how far production has progressed and are shared in your order confirmation.
We accept bank transfer, UPI, and major cards for domestic orders. International clients may pay via wire transfer — your invoice will list all accepted options.
Reach us via the contact page, email, or phone during business hours. Existing clients can message their assigned consultant directly for order-specific questions.
We respond to new enquiries within 24 hours on business days. Active projects receive priority replies — often the same day during production.